BETTER TOGETHER

We’re going beyond insurance to help more New Zealanders live Healthier, Longer, Better Lives.

At AIA, we believe in the power of partnerships and the strength that comes from being better together.

By combining your expertise in financial advice and AIA’s expertise in life, health and wellbeing, we can be better together. Our commitment is to support you, your business and your clients. We do this by delivering unmatched value, exceptional service, and support for you and your clients to achieve better health and wellbeing.

We’re excited about going beyond insurance and helping New Zealanders get more out of life and start thriving with some exciting new campaigns in April. Together we can make a greater difference - for the better.

ALEX KÜHNAST
Chief Product & Strategy Officer

Better value for all

At AIA we strive to ensure you receive unparalleled value, securing your business today and into the future.

Insurance that's affordable

We know the cost of living in New Zealand is high and we want to make sure insurance is affordable for all.

Our range of personal and business insurance products are designed with different needs in mind. With your financial advice, your clients will know they’re choosing the solution best for them.

Up to 31% off premiums!

Your clients can significantly reduce their premiums with AIA, with a combination of new insurance and AIA Vitality – up to 31% off premiums in the first year. Here’s how:

One Month’s Premium Free

Your clients can significantly reduce their premiums with AIA, with a combination of new insurance and AIA Vitality – up to 31% off premiums in the first year. Here’s how:

T&Cs apply

Get up to 15% off with Multi-Benefit Discount

Combine your knowledge of your client’s financial situation, with our insurance options, and they’ll know they’re making the right choice.

Your clients can save up to 15% when they bundle eligible life insurance and other optional insurance benefits with our Multi Benefit Discount.

T&Cs apply

Get 10% off premiums in the first year with AIA Vitality

When your client joins AIA Vitality, they’ll get an initial 10% premium discount on eligible insurance products. And the savings don’t end there – then they’re in control of the premium discount they can continue to receive through ongoing engagement with the programme, up to a maximum 20% premium discount.

Discover more

Even more value for your clients:

Get moving with Garmin

For a limited time, when your clients buy a new insurance policy and sign up to AIA Vitality, they’ll get a $250 Garmin voucher. Plus, they’ll get up to 25% off selected Garmin fitness wearables. T&Cs apply.

Discover more

A better service experience

Our adviser support model is designed to provide simple, practical and effective service and support that provides a better experience for you, and helps you deliver a great experience with your clients.

Our adviser support model is designed to provide simple, practical, and effective service and support - that provides a better experience for you and helps you deliver a great experience for your clients.

With AIA you’ll enjoy an enhanced digital experience. In 2024, our online LiveChat service for advisers managed over 54,000 queries and we processed over one-third of policy applications straight through to issuance – helping you protect your clients faster and easier.

Get on with business, knowing we’re with you and working towards building Healthier, Longer, Better Lives for all New Zealanders.

16.5K

Underwriting LiveChats in 2024

54K

Adviser Relationship Team LiveChats in 2024

31K

Customer Relationship Team LiveChats in 2024

37%

AIA’s Straight Through Processing rate in 2024

229K

AIAHub adviser logins in 2024

10.6K

Adviser applications issued via STP (no manual intervention) in 2024

Change the conversation with AIA Vitality

Engaged AIA Vitality members are often your loudest and proudest advocates. To support better conversations with clients who are AIA Vitality members and create referral opportunities, we’ve enhanced our AIA Vitality dashboard. View, sort, and export data for your clients who are AIA Vitality members - helping you to connect and build engaged relationships that can lead to referrals.

Discover more

We’re here when it matters

We know making a claim is often a result of a difficult time when your client and their family need us the most. In 2023, we paid 92% of the claims we received, totalling $734.8m*.

With one of the largest and most experienced claims teams in New Zealand, nationwide rehabilitation support, and a transparent claims review process - we are here to support your clients every step of the way.

* 2023 AIA NZ claims data.

Watch Dean’s Claims Story

Make life easier with AIA Guides

New release
Medical Conditions Guide

Understand the underwriting approach for key medical conditions we see on a regular basis.

Discover more

Your AIA handbook
Working with AIA Guide

All you need to know about working with us to make life easier. This handbook is here to answer most of your AIA questions.

Discover more

Quarterly update
Underwriting Guide

Giving you confidence when setting expectations about the underwriting requirements and the process for your clients.

Discover more

92%
of all claims were accepted
in 2023

+800K
customers
NZ's largest life insurer

AA
(Very Strong)
Financial Strength rating

$734.8M
total paid in claims
in 2023

$11.9M
vouchers redeemed by
AIA Vitality members
as at February 2025

100+
years of global expertise

Better Health & Wellbeing

As New Zealand's largest life insurer, we are committed to building a sustainable future for the communities we serve.

.We place strong emphasis on health and wellbeing, recognising that true security comes from a life well lived.

To support you and your clients’ physical, mental, and emotional health, we offer a range of wellbeing programmes and initiatives to help more people live Healthier, Longer, Better Lives.

Helping more New Zealanders thrive

+70K

AIA Vitality members in New Zealand

$560

Members can earn up to $560 in vouchers each membership year

$5.4M

Members have achieved in Status Reward vouchers and Airpoints Dollars™

As at February 2025

111

Number of malignant lesions identified in a MoleMap partner campaign

64%

Members moved from an unhealthy cholesterol range to a healthy range

51 billion

Number of steps Members have walked or run

Going beyond insurance with AIA Vitality

Over 70,000 AIA Vitality members in New Zealand are already using our guidance and tools to improve their health and wellbeing - and being rewarded for it.

When your client joins AIA Vitality, they’ll receive an initial 10% premium discount on their eligible policy in the first 12 months. Then they’re in control of the discount (up to 20%) they can receive through ongoing engagement with the AIA Vitality programme.

Discover More

Care beyond the claim

Getting your client’s claim paid quickly is just the beginning, and you should know we’re here to provide additional support so they can return to wellness, work and normal life.

AIA Claims 360 Care provides a personalised end-to-end claims experience for your clients when support matters the most.

Discover More

Medical advice from around the world

AIA MyCare provides members with quick, virtual access to specialists and qualified health professionals, giving them the knowledge and confidence they need to make informed health decisions.

As a valued adviser you also have access to this service. This is part of our commitment to the industry, ensuring you have the tools and support to focus on your wellbeing, and the opportunity to do what you do best every day.

Discover More

BETTER TOGETHER

Better value for all

Insurance that's affordable

A better service experience

16.5K

54K

31K

37%

229K

10.6K

Watch Dean’s Claims Story

Make life easier with AIA Guides

Better Health & Wellbeing

Helping more New Zealanders thrive

+70K

$560

$5.4M

111

64%

51 billion

Get in touch with us